Privacy policy
1. Introduction
Welcome to Marttizo.
At Marttizo, we respect your privacy and are committed to protecting the personal information you share with us when visiting our website, browsing our lighting collections, or purchasing our products.
This Privacy Policy explains how Chuanglianshi Trading Co., Ltd., operating under the brand name Marttizo, collects, uses, stores, shares, and protects personal information through our online store.
Our products include Table Lamps, Floor Lamps, Ceiling Lighting, and related lighting accessories.
By using our website, you acknowledge the data practices described in this Privacy Policy. Where required by applicable law, we will request your consent before collecting or processing certain personal information.
2. Information We Collect
We may collect different types of personal information depending on how you interact with our website.
Personal Information You Provide
When you make a purchase, create an account, contact our customer support team, or interact with our services, we may collect:
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Full name
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Email address
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Billing address
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Shipping address
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Telephone number, if provided
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Order details and purchase history
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Customer account information
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Payment-related information
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Communications and customer service inquiries
Payment transactions may be processed through third-party payment service providers. Marttizo does not intentionally collect or store complete payment card details directly unless necessary and permitted through an authorized payment system.
Information Collected Automatically
When you browse our website, certain information may be collected automatically, including:
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IP address
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Browser type and version
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Device type and operating system
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Website pages visited
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Date and time of website access
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Referring website or traffic source
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Browsing behavior and interactions with our website
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Cookie identifiers and similar technical information
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Advertising identifiers, where applicable
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Interactions with advertisements and promotional campaigns
This information helps us understand website performance, improve functionality, measure advertising effectiveness, and maintain a secure shopping environment.
3. How We Use Your Information
Marttizo may use personal information for the following purposes:
Order Processing and Fulfillment
To process purchases, confirm orders, arrange shipping, provide order tracking information, and manage returns or refunds.
Customer Support
To respond to inquiries, provide product information, resolve order-related concerns, and assist with customer service requests.
Website Improvement
To analyze website performance, improve navigation, enhance product presentation, and provide a more convenient shopping experience.
Transaction Security
To help identify potentially fraudulent activities, prevent unauthorized transactions, and protect our customers and business.
Advertising and Marketing
To measure advertising campaign performance, understand customer interactions with advertisements, evaluate conversions, and provide relevant promotional content where permitted by applicable law.
Marketing Communications
To send promotional updates, product announcements, or special offers when permitted by applicable law or when you have provided the necessary consent.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in the message or by contacting us.
Legal Compliance
To comply with applicable laws, regulations, legal processes, and legitimate regulatory requests.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, scripts, and similar technologies to support essential website functions, understand visitor behavior, and evaluate advertising performance.
Cookies are small data files placed on your device when you visit a website.
We may use the following categories of cookies:
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Essential Cookies: Support shopping cart functionality, checkout processes, security, and other necessary website operations.
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Functional Cookies: Remember certain preferences and improve website usability.
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Analytics Cookies: Help us understand how visitors interact with our website.
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Marketing Cookies: May be used to measure advertising effectiveness and provide relevant promotional content where applicable.
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Advertising Tracking Technologies: May be used by third-party advertising partners, including AppLovin, to measure advertisement interactions, attribute conversions, and optimize advertising campaigns.
Third-Party Advertising Technologies
Where enabled, our website may use advertising pixels, cookies, APIs, scripts, or similar technologies provided by advertising partners.
These technologies may collect or receive information about your interactions with our website, including pages viewed, products considered, items added to your shopping cart, checkout activity, and completed purchases.
They may also process technical information such as IP addresses, browser details, device information, and advertising identifiers.
The information collected depends on the technologies enabled, your privacy settings, permissions, and applicable legal requirements.
Managing Cookies
You may manage cookies through your browser settings or through the cookie preference tools available on our website.
Disabling certain cookies may affect the functionality of some website features.
Where required by applicable law, non-essential cookies and advertising technologies will be activated only after appropriate consent has been obtained.
You may withdraw or modify your consent through the available privacy controls, where applicable.
5. Sharing Your Personal Information
We do not sell personal information in exchange for money.
However, we may share information with trusted third-party service providers when reasonably necessary to operate our online store.
These service providers may include:
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E-commerce Platform Providers: To host and operate our online store.
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Payment Processors: To securely process purchases and payment transactions.
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Shipping and Logistics Providers: To fulfill orders and deliver purchased products.
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Technology and Hosting Providers: To maintain website functionality, security, and technical infrastructure.
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Analytics Providers: To evaluate website usage, visitor interactions, and website performance.
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Advertising Partners, Including AppLovin: To measure advertising effectiveness, evaluate conversions, optimize advertising campaigns, and support relevant advertising activities.
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Professional Advisers: To obtain legal, accounting, or compliance assistance when necessary.
We may also disclose information when required by law, to respond to valid legal requests, or to protect our rights, customers, and business operations.
Certain advertising or analytics disclosures may be considered a sale or sharing of personal information under specific privacy laws, even when no money is exchanged.
Where applicable, we will provide the required disclosures and opt-out options.
6. Shopify and Third-Party Services
Our online store may operate using Shopify, an e-commerce platform that provides website hosting, shopping cart functionality, checkout services, and other commerce-related tools.
When you purchase products from Marttizo, certain information may be processed by Shopify and relevant service providers to complete your transaction and support website functionality.
Shopify's handling of personal information is also subject to its applicable privacy practices.
For additional information, you may review Shopify's Privacy Policy:
https://www.shopify.com/legal/privacy
Our website may also contain links to third-party websites or services.
We are not responsible for the privacy practices or content of websites operated independently by third parties. We encourage customers to review their privacy policies before sharing personal information.
7. AppLovin Advertising and Data Disclosure
Use of AppLovin Advertising Services
Marttizo may use advertising and marketing services provided by AppLovin Corporation ("AppLovin"), a third-party digital advertising technology company.
AppLovin provides advertising services that help businesses measure advertising performance, understand interactions with advertisements, and improve advertising campaigns.
Where AppLovin advertising integrations are enabled on our website, AppLovin may collect or receive certain information through advertising pixels, scripts, APIs, cookies, or similar technologies.
AppLovin may also receive information from us or from authorized service providers supporting our advertising activities.
Information That May Be Collected or Shared
Depending on the integrations enabled and applicable privacy settings, the information collected by or shared with AppLovin may include:
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IP addresses and approximate location information
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Device type, operating system, and browser information
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Advertising identifiers and cookie identifiers
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Website visits and page-view events
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Product browsing activity and search interactions
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Products viewed or added to shopping carts
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Checkout initiation and purchase events
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Order values, currencies, and relevant transaction details
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Advertisement interactions and referral information
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Email addresses, telephone numbers, or other customer identifiers, where applicable and lawfully shared
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Other technical and event information used for advertising measurement
We do not intentionally share complete payment card numbers or payment security credentials with AppLovin for advertising purposes.
The exact categories of information processed depend on our implemented advertising technologies, the permissions you provide, and applicable legal requirements.
How AppLovin May Use Information
AppLovin may process information for purposes including:
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Measuring advertising campaign effectiveness
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Attributing purchases or other website actions to advertisements
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Generating advertising analytics and performance reports
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Supporting interest-based advertising where permitted
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Improving advertising delivery and relevance
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Detecting fraudulent or invalid advertising activity
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Maintaining and improving its advertising services and technologies
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Meeting applicable legal and regulatory obligations
AppLovin may combine information received through advertising services with other information it lawfully collects or receives, as described in its own Privacy Policy.
AppLovin may also disclose information to its advertising partners and service providers in accordance with its privacy practices and applicable laws.
Advertising Personalization
Where permitted by applicable law and your privacy choices, information about your interactions with our website may be used to help provide advertisements that are more relevant to your interests.
For example, information about lighting products you view or consider purchasing may be used to evaluate advertising performance or support relevant advertising campaigns.
You may continue to see advertisements after restricting personalized advertising, but those advertisements may be less relevant to your interests.
Consent and Your Advertising Choices
Where required by applicable privacy laws, Marttizo will obtain appropriate consent before enabling non-essential advertising technologies or sharing personal information with AppLovin for advertising purposes.
You may manage your advertising privacy preferences through available website consent tools, browser settings, or device privacy controls.
Depending on your location, you may also have the right to object to certain advertising-related processing or opt out of the sale or sharing of personal information.
To submit privacy-related requests concerning information held by Marttizo, contact:
For information collected and processed directly by AppLovin, you may use the privacy rights tools and procedures described in AppLovin's Privacy Policy.
AppLovin provides a privacy rights request portal at:
https://applovin.com/en/privacy-data-request
AppLovin Privacy Policy
AppLovin's collection, use, retention, and sharing of information are described in its own Privacy Policy.
For more information about AppLovin's collection and use of your information visit: https://legal.applovin.com/privacy/.
We encourage customers to review AppLovin's Privacy Policy to understand its advertising data practices and available privacy choices.
8. Payment Information and Security
We take reasonable measures to help protect personal information provided through our website.
Payment transactions are generally handled through authorized third-party payment providers using appropriate security technologies.
Depending on the services involved, security measures may include:
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Secure website connections using HTTPS
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Encrypted data transmission
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Access controls for customer information
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Payment processing security measures
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Administrative and technical safeguards
Although we take reasonable steps to protect personal information, no online transmission or electronic storage system can guarantee absolute security.
Customers are encouraged to protect their account credentials and contact us if they suspect unauthorized account activity.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may depend on:
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Order processing and fulfillment requirements
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Customer service and account management
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Legal and regulatory obligations
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Accounting and tax recordkeeping
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Fraud prevention and dispute resolution
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Legitimate business operational needs
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Advertising measurement and reporting requirements, where applicable
When personal information is no longer required, we will take reasonable measures to delete, anonymize, or securely dispose of it, unless continued retention is legally required or otherwise permitted.
Third-party advertising providers, including AppLovin, may apply their own data retention practices as described in their respective privacy policies.
10. International Data Transfers
Marttizo operates through Chuanglianshi Trading Co., Ltd., a company located in Hong Kong.
Because we may use third-party e-commerce platforms, payment providers, logistics services, and advertising partners, including AppLovin, personal information may be processed or stored in countries or regions outside your place of residence.
Where required by applicable law, we will take appropriate measures to help protect personal information transferred internationally.
These measures may include contractual protections and other safeguards recognized under relevant privacy regulations.
11. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
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Right of Access: Request information about the personal data we hold about you.
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Right to Correction: Request corrections to inaccurate or incomplete personal information.
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Right to Deletion: Request deletion of personal information in circumstances permitted by law.
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Right to Restrict Processing: Request limitations on certain uses of your personal information.
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Right to Data Portability: Request a copy of certain personal information in a commonly used format where applicable.
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Right to Object: Object to certain processing activities, including certain advertising-related processing, where permitted by law.
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Right to Withdraw Consent: Withdraw previously provided consent for activities based on consent.
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Marketing Preferences: Opt out of promotional communications.
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Advertising Privacy Choices: Request applicable restrictions on personalized advertising or advertising-related data sharing.
Some rights are subject to exceptions, verification requirements, and applicable legal obligations.
To exercise your privacy rights, please contact:
We may need to verify your identity before completing certain requests.
Requests relating to personal information processed directly by third-party providers may also be submitted through those providers' privacy request procedures.
12. Privacy Rights for Certain Jurisdictions
Customers residing in certain jurisdictions, including the European Economic Area, the United Kingdom, and certain U.S. states, may have additional privacy rights under applicable laws.
Where relevant, Marttizo will process personal information in accordance with applicable requirements, including those concerning lawful processing grounds, privacy notices, individual rights, and international transfers.
For processing governed by the GDPR or UK GDPR, our legal grounds may include contractual necessity, compliance with legal obligations, legitimate interests, and consent, depending on the specific activity.
Where consent is required for advertising tracking or personalized advertising, we will request appropriate consent before conducting the relevant processing.
Customers in jurisdictions with applicable privacy opt-out rights may request that certain personal information not be sold, shared, or used for targeted advertising.
Where applicable, individuals may also have the right to lodge a complaint with a competent data protection authority.
If additional jurisdiction-specific disclosures or consumer privacy choices are required, these should be made available through our website or upon request.
13. Children's Privacy
Marttizo is a general online lighting store and is not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable privacy laws.
We do not intentionally use personal information known to relate to children for targeted advertising in violation of applicable law.
If we become aware that personal information has been collected from a child without the necessary authorization, we will take appropriate steps to address the situation, including deleting the information where required.
Parents or legal guardians who believe that a child has provided personal information to us may contact:
14. Email Communications
When you place an order, we may send transactional communications related to your purchase, including:
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Order confirmations
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Payment-related notifications
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Shipping and tracking updates
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Customer service responses
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Return and refund updates
These transactional messages are separate from optional promotional communications.
If you subscribe to marketing communications, you may unsubscribe at any time by following the instructions included in the promotional message.
Unsubscribing from marketing emails will not necessarily prevent us from sending essential transactional or service-related messages.
15. Do Not Track Signals and Privacy Preferences
Some web browsers offer a "Do Not Track" setting that communicates a user's preference regarding online tracking.
Because browser tracking signals are not implemented consistently across all services, our website may not respond to every Do Not Track signal.
Where legally required, we will recognize applicable privacy preference signals, including supported opt-out mechanisms.
Users may also manage advertising cookies and other non-essential tracking technologies through available consent tools and browser or device privacy settings.
Restricting personalized advertising does not necessarily prevent all advertisements from appearing.
16. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us using the information below.
Brand Name: Marttizo
Company Name: Chuanglianshi Trading Co., Ltd.
Business Address:
UNIT 98 OF FACTORY A 1/F, UNION HING YIP FACTORY BUILDING, NO.20 HING YIP STREET, KWUN TONG, HONG KONG
Email: service@marttizo.com
We will review privacy-related inquiries and respond in accordance with applicable legal requirements.
Thank you for trusting Marttizo. We value your privacy and appreciate the opportunity to serve you.